Delivery Information


Australian Customers

Online orders will be processed between 1-3 business days from the date of purchase. Domestic orders are shipped via Sendle Courier Service and Australia Post.

Deliveries will take 1-8 business days depending on your location. 

If you require express shipping, please ensure you make this selection when picking your shipment method.

Once your order has been shipped, you will be issued with a tracking number so you are able to track your delivery. 

Please make sure you provide an accurate email address in your order information as this is how you will be updated on your shipment status. 

If you have selected 'Perth Pick Up' as your delivery method, your order will be available for collection between 1-4 business days from date of purchase. The pick up address and collection information will be sent to the email address provided at customer registration. Pick up address is located in North Perth. This service is free of charge. 

International Customers

International orders will be shipped between 1-3 business days from the date of purchase. International orders are shipped via Australia Post. 

Australia Post Standard Air Mail can take between 4-15 business days depending on the country of delivery. 

Once your order has been shipped, you will be issued with a tracking number so you are able to track your shipment. 

Please make sure you provide an accurate email address in your order information as this is how you will be updated on your shipment status.

Delivery Time Frame Estimates:

Zone 1 - New Zealand ($20 AUD)
Zone 2 - China ($20 AUD)

Zone 3 - Asia ($22 AUD)
Zone 4 - USA/Canada ($24 AUD)
Zone 5 - Pacific Islands ($24 AUD)
Zone 6 - UK/Ireland ($30 AUD)
Zone 7 - Major EUR ($30 AUD)
Zone 8 - Rest of the world ($35 AUD)

 

* Unfortunately, we cannot be held responsible for the delivery services of Australia Post or Sendle. Any items missing/stolen or undelivered due to incorrect information cannot be replaced by BIANKO. If you experience a delivery issue, please contact Australia Post or Sendle immediately to launch an investigation into your delivery. 

Please note prices are not inclusive of customs duties and taxes.